This website is operated by Saltbox & Company LLC. Throughout the site, “we,” “us,” and “our” refer to Saltbox & Company LLC. We offer this website, including all content, tools, and services, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you agree to these Terms of Service (“Terms”), including any additional terms and policies referenced here or available via link. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you may not use the site or our services. If these Terms are considered an offer, your acceptance is strictly limited to these Terms.

We may update or change these Terms at any time by posting updates to our site. It is your responsibility to review this page periodically. Continued use of the site after changes are posted means you accept those updates.

Online Store Terms:

By using our site, you confirm that you are at least the age of majority in your state or province of residence or that you have given consent for any minors under your care to use the site.

You agree not to use our products or services for any illegal or unauthorized purposes, and not to violate any laws in your jurisdiction.

You must not transmit harmful code, such as viruses or malware. Breaching any of these Terms may result in immediate termination of your services.

General Conditions:

We reserve the right to refuse service to anyone at any time.

Your content (excluding credit card information) may be transferred over unencrypted networks and adapted to meet technical requirements. Credit card data is always encrypted.

You may not reproduce, sell, or exploit any part of the Service without our written permission.

Section headings are for convenience and do not affect interpretation.

Site Information Accuracy:

We are not responsible if information on this site is inaccurate or outdated. Content is provided for general use only and should not be relied upon as the sole basis for decisions.

Historical content may be present for reference but is not necessarily current. We may update the site at any time but are not obligated to do so.

Changes to Products or Services:

Product prices and availability may change without notice. We may modify or discontinue any part of the Service at any time without notice and are not liable for any resulting impact.

Products and Services:

Some products or services may be available online only and may have limited quantities. Returns and exchanges are governed by our Return Policy.

We aim to display product colors and images accurately, but we can’t guarantee your screen will reflect them perfectly.

We reserve the right to limit product sales, adjust pricing, or discontinue items at our discretion. All product descriptions are subject to change.

We do not guarantee that products or services will meet your expectations or that service errors will be corrected.

Billing and Account Information:

We may refuse or cancel any order. We may limit quantities purchased per customer or household. If changes occur, we may notify you via the contact information provided during checkout.

You agree to provide accurate and up-to-date account and billing information so we can complete your transactions and contact you as needed.

Third-Party Tools:

We may provide access to third-party tools “as is” without warranties. Your use of such tools is at your own risk, and you should review third-party terms before using them.

Future services or features added to the site will also be subject to these Terms.

Third-Party Links:

Our site may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of these external sites and disclaim liability for transactions made through them.

Please review third-party policies before engaging in any transactions.

User Content and Feedback:

If you submit content (e.g., feedback, suggestions, entries), you grant us a non‑exclusive, worldwide, royalty‑free right to use, edit, and share it without compensation or obligation, subject to our Privacy Policy and applicable data protection laws.

This license does not apply to personal information, which is governed by our Privacy Policy.

You are responsible for ensuring your content does not infringe on third-party rights or violate laws. You must not post false, harmful, or misleading content.

We may, but are not required to, monitor or remove content that we deem inappropriate.

Personal Information:

Submission of personal information through the site is governed by our Privacy Policy, which describes how we collect, use, retain, and disclose personal information and the rights available to you under applicable law.

Errors and Omissions:

We may occasionally publish errors in product details, pricing, or availability. We reserve the right to correct these without prior notice, even after an order is placed.

We are not obligated to update any information unless legally required.

Prohibited Uses:

You may not use the site or its content:

• For unlawful or fraudulent purposes
• To violate laws or third-party rights
• To transmit viruses or malicious code
• To spam, phish, or harvest data
• To interfere with site security or functionality

Violation of these rules may result in account termination.

Warranties and Limitation of Liability:

We do not guarantee that the service will be uninterrupted, timely, or error-free. Services and products are provided “as is” without warranties of any kind, to the maximum extent permitted by applicable law.

Saltbox & Company and its affiliates are not liable for any damages arising from your use of the site or our products.

Some jurisdictions may not allow exclusions of certain warranties, so these may not apply to you.

Indemnification:

You agree to indemnify and hold harmless Saltbox & Company LLC and its affiliates from any claims, including legal fees, arising from your breach of these Terms or your violation of laws or third-party rights.

Severability:

If any provision of these Terms is found unenforceable, the rest of the Terms will remain valid and enforceable.

Termination:

These Terms remain in effect until terminated by either you or us. You may end them by ceasing use of our site.

We may terminate your access if you violate these Terms. You remain responsible for all obligations incurred prior to termination. Termination does not affect our rights or obligations regarding data retention, compliance, or enforcement as described in our Privacy Policy.

Entire Agreement:

These Terms, along with any policies posted on our site, represent the full agreement between you and Saltbox & Company LLC, except where rights cannot be waived under applicable privacy or consumer protection laws. Any previous agreements are superseded.

Governing Law:

These Terms are governed by the laws of the State of Vermont, without regard to conflict‑of‑laws principles, except where consumer protection or data protection laws require otherwise.

Changes to Terms:

We may update these Terms at any time. Continued use of our site after updates means you accept the revised Terms.

Content Usage:

If you’d like to reference Saltbox & Company or use our content in any public-facing way, please reach out to us first. We’re happy to grant permission when possible, and we ask that you provide proper credit along with a link to saltboxandcompany.com when content is used online.

Need high-resolution images or have questions? We’re here to help, just let us know.

Please note: We reserve the right to request removal of our content or any copyrighted material at any time, for any reason.

Copyrights and Trademarks:

Saltbox & Company and saltboxandcompany.com are owned and operated by Saltbox & Company LLC. All designs, photographs, text, graphics, and other materials on this site are protected by global copyright, trademark laws, and intellectual property protections.

You may not copy, reproduce, publish, distribute, sell, or modify any part of this website or our brand content without written permission from Saltbox & Company LLC.

All third-party names, trademarks, and copyrights referenced belong to their respective owners.

Community Guidelines:

We welcome open conversation and engagement across our social media channels. However, to maintain a respectful and inclusive space, we reserve the right to delete or restrict posts that include:

• Personal attacks or harassment
• Hateful, discriminatory, or divisive language
• Promotion of unrelated businesses or agendas

Our goal is to foster a positive and thoughtful community for all who enjoy Saltbox & Company.

Contact Information:

If you have questions about these Terms, please contact us at hello@saltboxandcompany.com.

At Saltbox & Company, your trust means everything to us. This Privacy Policy explains how we collect, use, and share your information when you visit our site or make a purchase.

Last updated: June 1, 2026

This Privacy Policy describes how Saltbox & Company LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from saltboxandcompany.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services. Your continued use of the Site shall constitute your acceptance thereof.

Acceptance:

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. Where required by applicable law, we will obtain your affirmative consent before implementing material changes to our privacy practices.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information:

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect:

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

The following sections describe the categories and specific types of personal information we collect:

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect About Your Usage:

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain From Third Parties:

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information:

• Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.

• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

• Security and Fraud Prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

Cookies:

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which enables you to opt-out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing / targeted advertising for the associated browser or device, and, if we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

How We Disclose Personal Information:

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Third Party Website and Links:

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data:

The Services are not intended to be used by children. We do not knowingly collect personal information from children under the age required by applicable law. Minors may browse the Site, but may not submit personal information or make purchases without verified parental consent where required. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information:

Please be aware that no security measures are perfect or impenetrable. We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, consistent with industry standards. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights:

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

• Right to Delete: You may have a right to request that we delete personal information we maintain about you.

• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.

• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.

• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.

• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints:

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users:

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or equivalent safeguards, in conjunction with our Terms of Service and other contractual protections.

Contact:

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@saltboxandcompany.com.

Saltbox & Company is committed to ensuring that individuals with disabilities can access all goods, services, facilities, privileges, advantages, and accommodations offered through our website, www.saltboxandcompany.com, including its mobile and responsive versions (the “Site”).

Accessibility is an ongoing effort, and we continue to work with our website service providers to implement improvements and enhancements intended to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, to the extent reasonably practicable, over time.

If you experience difficulty accessing or navigating any content on the Site, or if you identify any content, feature, or functionality that may not be fully accessible to individuals with disabilities, please contact us by email at hello@saltboxandcompany.com with “Accessibility” in the subject line. In your message, please include a description of the specific issue or any suggestions for improvement.

We value your feedback and will review it as part of our ongoing efforts to improve accessibility and accommodate all guests.